Refund policy
We currently offer exchanges only. All sales are final, and we do not offer refunds.
Requesting an exchange
Exchanges must be requested within 5 days of receiving your item. To start an exchange, email us at classycombine@gmail.com with your order number and the item you'd like instead. Requests made after 5 days of delivery will not be accepted.
Eligibility
Your item must be in its original condition: unworn, unwashed, unused, with tags attached, and in its original packaging. Items showing signs of wear, odors, stains, alterations, or damage will not be accepted.
Shipping
Customers are responsible for the cost of shipping items back to us. Once your exchange request is approved, we'll send you our return address. Items sent back without first requesting an exchange will not be accepted. We recommend using a trackable shipping method, as we are not responsible for packages lost in transit. Your replacement will ship after we receive and inspect your original item.
Damages and issues
Please inspect your order when it arrives. If your item is defective, damaged, or you received the wrong item, contact us at classycombine@gmail.com within 5 days of delivery so we can make it right.
Exceptions / non-returnable items
Sale items, final-sale items, and gift cards are not eligible for exchange.
Questions?
Email us anytime at classycombine@gmail.com.
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